FREQUENTLY ASKED QUESTIONS
Questions? We're here to help.
Find everything about Boost Points, workouts, rewards and more.
Boost Points
Through valid exercise sessions, AA Drink product codes, friend referrals and promotions, challenges or events. Without Strava or Fitbit, you can upload a sports photo or screenshot.
A valid session lasting at least 30 minutes earns 1 Boost Point. Claim it in your Boost Zone within 7 days.
A maximum of 2 exercise sessions per calendar day.
How many points does a product code earn?
No. Boost Points are not a means of payment, are personal and remain linked to your AA Drink account.
Boost Zone & sports sessions
Your personal overview of registered exercise sessions. This is where you claim workouts and receive Boost Points.
A registered session is only definitively converted into 1 Boost Point after you claim it.
A session remains available for 7 calendar days and then expires automatically. The Boost Club may send a reminder around day 6, but it is best to claim it immediately.
Yes, when this feature is available. Reactivating it with a valid AA Drink product code earns a total of 3 Boost Points.
Yes. Enter a valid code within 2 hours after the session. A correctly upgraded session earns a total of 4 Boost Points; the code cannot then be used separately.
Tracking & sports evidence
Use the available connection feature in your AA Drink account.
Check that it was recorded automatically, lasted at least 30 minutes and that your connection is active.
No. Activities entered manually in Strava or Fitbit do not qualify.
Disconnect and reconnect the service. After 3 months of inactivity, the connection may be disconnected automatically.
Yes. Upload a clear photo or screenshot of an activity lasting at least 30 minutes. AA Drink or an appointed jury checks the evidence; unclear, reused or manipulated submissions may be rejected.
Product codes & friends
On selected AA Drink products.
AA Drink Powder, Smart Recovery, Full Recovery and Burner, unless expressly stated otherwise for a specific promotion.
Check the entry, previous use and your daily limit. Illegible, damaged, copied or invalid codes are not accepted.
No. Each product code is unique and can only be used once.
Share your personal invitation from your account. You receive 1 Boost Point per valid registration, up to 5 referral points per account.
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Rewards & orders
Available products, discounts, benefits and rewards in the Boost Shop.
The offer varies and is available while stocks last. Current rewards and required points are shown in the Boost Shop.
The required Boost Points are deducted once the order is accepted.
Belgium, the Netherlands and Germany, provided the product can be shipped to the selected country.
Unless stated otherwise, physical products are delivered within 30 days after confirmation.
Account & support
Natural persons aged at least 16 with a Belgian or Dutch postal address. Minors need permission from a parent or legal guardian.
Yes. You need an active account to collect and use Boost Points.
No. One personal account is permitted per participant, unless AA Drink expressly determines otherwise.
Email boostplatform@aa-drink.com with your name, account email address and order number.
Use the contact form or email boostplatform@aa-drink.com with enough information to help you quickly.
Team-collecting
Your club must first be registered. Ask the club management to contact their AA Drink/United Soft Drinks representative. After that, you can create teams and start collecting points.
No, you can only order one item per tier. Once you place an order in tier 3, the action is completed.
No, that’s not possible. Boost Points remain linked to the account with which they were earned.
Don’t worry, every code is handled by us. You can track your status by clicking “Boost Points status” at the top of the user zone.
No, you keep your points. You can continue saving for a higher tier. Keep in mind that items in higher tiers cost more points and some personalized items require extra points.
Don’t worry, your order is on its way! We expect it to be delivered within 2 to 4 weeks. Once your order is shipped, you’ll receive an email with a track & trace code to easily follow the delivery.
You can find the clothing measurements here.
Yes, that’s possible. However, you lose your personal score within that team. The team’s total score does not change.
No, that’s not possible. You can only be in one team at a time or save for your own personal Boost Points.
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